FAQs

Frequently Asked Questions (FAQs)

1. What is Tris Phoenix?
Tris Phoenix is an online clothing store that offers a wide variety of styles for everyone. Our goal is to help you express your unique fashion sense.

2. How do I place an order?
You can place an order by browsing our website, selecting your desired items, and following the checkout process. It’s quick and easy!

3. What payment methods do you accept?
We accept various payment methods, including major credit cards and secure payment processors. Your payment information is handled securely.

4. What is your shipping policy?
Orders typically take 5-7 business days to prepare for shipment. After that, shipping to the United States may take an additional 10-20 business days.

5. How can I track my order?
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.

6. What is your return policy?
If you’re not completely satisfied with your purchase, please contact us at support@trisphoenix.com for assistance with returns and exchanges.

7. How can I contact customer support?
You can reach our customer support team via email at support@trisphoenix.com or by phone at (682) 226-6066. We’re here to help!

8. Do you offer promotions or discounts?
Yes! We often have special promotions and discounts. Be sure to subscribe to our newsletter for the latest updates and offers.

9. How do you protect my personal information?
We take your privacy seriously. We implement security measures to protect your personal information and do not sell or share your data with third parties without your consent.

If you have any other questions not covered here, please feel free to reach out to us. Thank you for choosing Tris Phoenix!

Email: support@trisphoenix.com
Phone: +1 (682) 226-6066
Address :17224 S FIGUEROA ST H4412, GARDENA, CA 90249, USA