Report Security Issues

Report Security Issues

At Tris Phoenix, we take the security of your personal information seriously. If you notice any security issues or suspicious activity related to our website or your account, please report it immediately. Your safety and trust are our top priorities.

1. How to Report Security Issues
If you encounter any security concerns, please contact us as soon as possible at:
Email: support@trisphoenix.com
Phone: (682) 226-6066

In your message, please include:

  • A description of the issue
  • Any relevant screenshots or details
  • Your contact information for follow-up

2. What to Report
You should report any of the following:

  • Unauthorized access to your account
  • Suspicious emails or communications that appear to be from Tris Phoenix
  • Any unusual activity on your account
  • Security vulnerabilities you may have discovered on our website

3. Our Response
Upon receiving your report, our team will investigate the issue promptly. We will take appropriate measures to address any security concerns and keep you informed of our findings.

4. Protecting Your Information
While we work to maintain the security of our website, we encourage you to also take precautions:

  • Use strong, unique passwords for your accounts
  • Monitor your account activity regularly
  • Be cautious of phishing attempts and suspicious emails

5. Changes to This Policy
Tris Phoenix reserves the right to modify this security reporting policy at any time. Any changes will be posted on this page with an updated effective date.

Thank you for helping us keep Tris Phoenix a safe place to shop!

Email: support@trisphoenix.com
Phone: +1 (682) 226-6066
Address :17224 S FIGUEROA ST H4412, GARDENA, CA 90249, USA